Can I ask bir123 to delete my data?

You can request deletion through Account > Help > Privacy Request or privacy@bir123.club. Whether a record can be deleted immediately depends on local law, payment checks and unresolved account-security questions.

Reference

Privacy Policy for Your bir123 Account

Open your bir123 account with DANA, OVO, GoPay or QRIS and we collect only the details needed to create your login, run your wallet, and record access where…

DANA recordsCookie choicesWIB supportAccount controls

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How We Use Account Data

bir123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choices should be clear before you make a wallet request or enter a game round. We ask for account details such as username, phone number, password data, device signals, wallet references and round records so we can keep your login, balance and history aligned.

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For DANA, OVO, GoPay and QRIS, we keep transaction IDs, timestamps and status records to match deposits, withdrawals and support questions. We do not sell your account data. Access to some records, correction rights and deletion options depends on local law, payment reconciliation needs and security
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checks. If a record is no longer needed for these purposes, we aim to remove or anonymise it on a scheduled cycle.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Three Ways to Reach Privacy Support

A privacy request moves faster when you use the same channel linked to your account. We handle account-data questions through live chat, WhatsApp and email, with support hours from 10:00 to 02:00 WIB. Before we discuss private records, we verify your username, registered phone number and recent wallet rail. This keeps your request tied to your own account instead of exposing payment or login details to another person.

Team online

Live chat

Use live chat from Account > Help > Privacy Request between 10:00 and 02:00 WIB. We ask for your username and the last payment rail used so we can match the request without exposing wallet details.

WhatsApp support

Message our WhatsApp support during the same WIB hours if you cannot log in. Send only your username and registered phone number first; we will ask extra checks before discussing payment or login records.

Email privacy desk

Write to [email protected] for access, correction, or deletion questions. Email suits longer requests because you can attach screenshots with sensitive numbers covered and keep a date-stamped thread.

ACCOUNT CONTROLS

Six Controls Behind Your Account Data

Privacy is not only a legal page; it is part of how we run account access each day.

Account data

We collect your username, phone number, password hash and account status so you can return to the same wallet. Your profile screen lets you edit basic details after login verification.

Wallet records

DANA, OVO, GoPay and QRIS payments create reference records, timestamps and amount checks. We use them to reconcile deposits or withdrawal requests and to investigate mismatch reports from your account.

Cookie use

Cookies keep your session active, remember language choice and flag repeated failed logins on the same device. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data.

Game activity

Round records for Speed Baccarat, Egypt Book of Mystery and Crash Games show stake, time and result. We keep these records to resolve account disputes and wallet balance questions.

Security checks

When a password reset, new device login or wallet change occurs, we may ask for phone verification. The check protects your account record before any private detail is discussed.

Retention requests

You can ask us to correct, export or erase eligible data through Account > Help > Privacy Request. Some records stay longer when payment reconciliation, fraud checks or local rules require it.

Privacy Questions Before You Join

Before you join, it helps to know how account records move from creation to wallet activity and game history. These answers cover the privacy points you are most likely to check first: what we collect, why wallet rails appear in the policy, how cookies work, and how you contact us if a detail is wrong. Each answer points to an action you can take inside your account or through support.

We collect your username, phone number, password hash, wallet identifiers, device signals and account status. These details let us create your login, match DANA or QRIS activity, and protect your wallet from unauthorised changes.

Those rails create transaction references that help us match deposits, withdrawals and support questions to your account. We store the reference code, time, amount status and related username, not your full app balance.

Yes, start from Account > Profile > Phone and complete the OTP check. If the number is tied to wallet records, support may ask extra verification before the change appears across your privacy record.

Cookies keep you signed in, remember your language setting and help us spot repeated failed logins from the same browser. On Android Chrome, you can manage them through Settings > Privacy and security.

You can request deletion through Account > Help > Privacy Request or [email protected]. Whether a record can be deleted immediately depends on local law, payment checks and unresolved account-security questions.

Only trained team roles handling wallet reconciliation, security checks or privacy requests can view payment records. Game providers may receive round settlement references when needed, but they do not receive your full DANA or GoPay profile.

We acknowledge privacy requests within one working day during the 10:00 to 02:00 WIB support window. Complex requests, such as export or deletion checks, may take longer while we verify account ownership.

Privacy Policy for Your bir123 Account

Three Ways to Reach Privacy Support

Live chat

WhatsApp support

Email privacy desk

Six Controls Behind Your Account Data

Account data

Wallet records

Cookie use

Game activity

Security checks

Retention requests

Privacy Questions Before You Join

01 What personal data does bir123 collect when I open an account?

02 Why does the policy mention DANA, OVO, GoPay and QRIS?

03 Can I change the phone number linked to my account?

04 How do cookies work on my phone?

05 Can I ask bir123 to delete my data?

06 Who can see my payment records?

07 How long does a privacy reply take?

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